Shipping policy
Shipping Policy
Last updated: [12.08.25]
Order Processing
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Domestic (Israel): 3–7 business days
International: 7–21 business days
Delivery delays can occasionally occur due to factors beyond our control (e.g., customs delays, weather conditions)
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24–48 hours.
Customs, Duties, and Taxes
BaNeDeR is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
BaNeDeR is not liable for any products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
📧
[Your Store Email Address]
📍 [Your Business Address]